Performance improvement in the public sector

We have broad experience working with public sector bodies across a range of sub-sectors, and combined with our HR Function metrics our key areas of expertise include:

Central Government:
We have applied our HR benchmarking expertise with a large number of central government departments and agencies to assist in driving their reform activities in line with the demands of the Efficiency Review.

Local Authorities & Emergency Services:
As part of the government-wide "Best Value" initiative, Saratoga worked with over 150 local authorities on HR measurement and benchmarking activities. Combining both quantitative and qualitative measures, valuable insights were provided into both the effectiveness and efficiency of the respective HR function and related human capital processes.

Healthcare:
We have developed a tailored measurement and benchmarking tool across the UK, aligning clinical with human capital metrics. These measures have been designed to compliment the Government's key strategies and initiatives across healthcare organisations including the Department of Health Balanced Scorecard and Agenda for Change.

Issues facing public sector organisations:

• Linking into sector specific government led strategies and initiatives including responding to the conclusions of the Gershon and Lyons reviews and supporting application for Foundation Trust status
• Measuring productivity and return on investment in staff
• Implementation of shared or centralised services
• Fostering diversity and catering for the needs of a diverse workforce
• Attracting and retaining talent

How Saratoga can help:

• Application of benchmarking in establishing an organisation's human capital profile
• Translating HR strategy into key operational measures
• Demonstrating HR’s added value to the bottom line
• Measuring the engagement and commitment of employees
• Identification of areas for productivity improvement
• Evaluating the effectiveness of the talent management process
• Linking clinical measurement to human capital delivery within healthcare organisations
• Improve HR Function effectiveness.

If you are currently addressing the demands on HR of the evolving government landscape or would like to find out more about how we could help you, please contact one of our team at enquiries@saratoga.pwc.com